Customer Health Compass
6.0#15 in customer health score softwareFree planFree planWeb
VisitCustomer Health Compass vs UserMotion
UserMotion
6.7#4 in customer health score softwareFrom $199 a monthFree planWebAPI
VisitWhat both publish
| Fact | Customer Health Compass | UserMotion |
|---|---|---|
| Integrations | The product operates within Google Sheets, and a copied template is stored in the user's Google Drive. | The integrations page describes connections for HubSpot, Intercom, Stripe, Close, Outreach, Slack, and a JavaScript SDK for tracking website activity. |
| Security | The privacy policy says calculations run within Google Workspace and data is protected by Google's security infrastructure, including encryption in transit and at rest. | The maker states that UserMotion is SOC 2 certified, GDPR and CCPA compliant, and conducts regular security audits; it also mentions SSO and customizable permissions. |
| Support | The free user program offers priority support with direct access to the development team; the help page lists [email protected]. | The contact page says online chat usually receives a reply within five minutes and email within a few hours. |
Customer Health Compass plans
- Free User ProgramFree
UserMotion plans
- FreeFree
- Starter$199 a month
- ScalePriced on request
Pick Customer Health Compass if…
It suits teams that track customer health in Google Sheets and want adjustable scoring and reports without coding. The available template is specifically suited to project- or license-based businesses.
Pick UserMotion if…
The free plan is positioned for small teams and startups, while Starter is aimed at growing teams and Scale at larger organizations. It suits B2B SaaS teams seeking to prioritize leads and monitor customer health, signals, and churn risks.