Customer Health Compass
6.0#15 in customer health score softwareFree planFree planWeb
VisitCustomer Health Compass vs GainTrace
What both publish
| Fact | Customer Health Compass | GainTrace |
|---|---|---|
| Integrations | The product operates within Google Sheets, and a copied template is stored in the user's Google Drive. | Listed connectors include Salesforce, HubSpot, Stripe, Slack, Intercom, Zendesk, Gong, Segment, Mixpanel, Amplitude, PostHog, Heap, Attio, Pipedrive, Close, Freshdesk, Google Analytics, Chargebee, Calendly, Cal.com, Fireflies, Zoom, BigQuery and Snowflake. |
| Support | The free user program offers priority support with direct access to the development team; the help page lists [email protected]. | The company says support is handled by the founders and that support email is answered within one business day. |
Customer Health Compass plans
- Free User ProgramFree
GainTrace plans
- FreeFree
- GainTrace$82 a month
- Enterprise$1,500 a month
Pick Customer Health Compass if…
It suits teams that track customer health in Google Sheets and want adjustable scoring and reports without coding. The available template is specifically suited to project- or license-based businesses.
Pick GainTrace if…
It suits B2B SaaS customer success teams that want account health scoring, risk alerts and workflows. The free plan may fit teams tracking up to 25 companies; larger company bands have different paid-plan limits.