Customer Health Compass
6.0#15 in customer health score softwareFree planFree planWeb
VisitCustomer Health Compass vs Gainsight Customer Communities
Gainsight Customer Communities
6.9#2 in customer health score softwareFrom $1,000 a yearWebAPI
VisitWhat both publish
| Fact | Customer Health Compass | Gainsight Customer Communities |
|---|---|---|
| Integrations | The product operates within Google Sheets, and a copied template is stored in the user's Google Drive. | Native connections include Gainsight Customer Success, Skilljar, Product Experience, Salesforce, Zendesk, Jira, and other marketplace integrations. |
| Purpose | Customer Health Compass turns a Google Sheet into a customer intelligence dashboard that calculates health scores. | Gainsight Customer Communities gives customers one place to ask, answer, learn, and share knowledge. |
Customer Health Compass plans
- Free User ProgramFree
Gainsight Customer Communities plans
- Customer Communities listing$1,000 a year
- BusinessPriced on request
- EnterprisePriced on request
- ProfessionalPriced on request
Pick Customer Health Compass if…
It suits teams that track customer health in Google Sheets and want adjustable scoring and reports without coding. The available template is specifically suited to project- or license-based businesses.
Pick Gainsight Customer Communities if…
It suits companies building customer communities for shared learning, support, feedback, and customer engagement.