CSI Pro
6.6#6 in customer success analytics software$29 one-timeFree planWeb
VisitCSI Pro vs GainTrace
What both publish
| Fact | CSI Pro | GainTrace |
|---|---|---|
| Support | The privacy policy and terms list [email protected] for questions. | The company says support is handled by the founders and that support email is answered within one business day. |
CSI Pro plans
- FreeFree
- Pro Lifetime$29, paid once
GainTrace plans
- FreeFree
- GainTrace$82 a month
- Enterprise$1,500 a month
Pick CSI Pro if…
It suits customer success teams that need renewal scoring and account-preparation tools in a browser, including offline core workflows. Pro is for teams wanting AI-enhanced outputs, document inputs, and expanded account research.
Pick GainTrace if…
It suits B2B SaaS customer success teams that want account health scoring, risk alerts and workflows. The free plan may fit teams tracking up to 25 companies; larger company bands have different paid-plan limits.