
CSHUBB
6.2#11 in customer success analytics softwareFrom ₹26,999 a monthWeb
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| Fact | CSHUBB | GainTrace |
|---|---|---|
| Headquarters | India | Ahmedabad, India |
| Integrations | The site says native connectors include HubSpot, Zendesk, Jira, Google Calendar, Gmail, and Microsoft 365; the pricing page lists HubSpot, Zoho CRM, and Freshworks connectors on Growth. | Listed connectors include Salesforce, HubSpot, Stripe, Slack, Intercom, Zendesk, Gong, Segment, Mixpanel, Amplitude, PostHog, Heap, Attio, Pipedrive, Close, Freshdesk, Google Analytics, Chargebee, Calendly, Cal.com, Fireflies, Zoom, BigQuery and Snowflake. |
| Intended users | The site says CSHUBB is built for customer success teams and highlights BFSI, healthcare, and data-conscious SaaS teams. | The About page describes GainTrace as customer success software for B2B SaaS companies and says its customers are B2B SaaS teams worldwide. |
| Product | CSHUBB describes itself as a customer success intelligence platform for managing accounts, revenue, pipeline, playbooks, success plans, AI tools, and alerts in one workspace. | GainTrace is customer success software that combines stack signals into customer health scores to surface churn risk in time to act. |
| Support | The pricing page includes in-app help and feedback on every plan and priority support on Growth. | The company says support is handled by the founders and that support email is answered within one business day. |
CSHUBB is aimed at customer success teams, including teams in BFSI, healthcare, and data-conscious SaaS. Its account views, predictions, and offline mode may suit teams coordinating customer work across connected tools.
It suits B2B SaaS customer success teams that want account health scoring, risk alerts and workflows. The free plan may fit teams tracking up to 25 companies; larger company bands have different paid-plan limits.