Crisp
8.1#1 in sms chatbot softwareFrom $45 a monthFree planAndroidiOSWebAPI
VisitCrisp vs TextIt
What both publish
| Fact | Crisp | TextIt |
|---|---|---|
| API | The REST API provides access and control over Crisp data such as conversations and contacts. | TextIt provides a RESTful JSON API with endpoints for contacts, flows, messages, campaigns, channels, tickets and other workspace data. |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | TextIt provides custom webhooks, Zapier connections to 2,000+ apps and connections for OpenAI, Anthropic, Google AI and DeepSeek keys. |
| Security | Crisp says it does not sell data, uses encrypted backups, applies GDPR protections and limits customer-data access by need to know. | TextIt hosts with Amazon Web Services in the United States, protects servers with firewalls, uses FIPS-140-2-compliant encrypted access channels and encrypts data at rest. |
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
TextIt plans
- Free TrialFree
- Paid plan$25 a month
- Large-scale planPriced on request
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.
Pick TextIt if…
TextIt suits organizations that need to coordinate messaging workflows across multiple channels, especially nonprofits, educators, researchers, businesses and care teams. Its human handoff and contact records may also suit teams that need agents to take over conversations.