Crisp
8.1#1 in sms chatbot softwareFrom $45 a monthFree planAndroidiOSWebAPI
VisitCrisp vs Text.com
What both publish
| Fact | Crisp | Text.com |
|---|---|---|
| Encryption | Crisp says all public network channels are encrypted using TLS with forward secrecy and HTTP Strict Transport Security. | Connections to Text Services are encrypted with 256-bit TLS versions 1.2 and 1.3. |
| Founded | 2015 | 2002 |
| Headquarters | Nantes, France | Wrocław, Poland |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | Listed integrations include Shopify, Messenger, email, SMS, Salesforce, OpenAI, HubSpot, Slack, Mailchimp, WhatsApp, WordPress, WooCommerce, Webflow, Magento, BigCommerce, Adobe Commerce, Swell, Medusa, commercetools, SAP Commerce Cloud, and Salesforce Commerce Cloud. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Text combines an AI agent, live chat, help desk, inbox, workflows, knowledge base, customer profiles, analytics, and MCP in one customer service platform. |
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Text.com plans
- Essential$19 a month
- Growth$79 a month
- EnterprisePriced on request
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.
Pick Text.com if…
Text may suit ecommerce and SaaS teams that need customer support tools alongside workflows, profiles, and analytics. Teams using AI assistants or commerce integrations may also find its MCP and connectivity options relevant.