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Crisp vs Smobi

Crisp

8.1#1 in sms chatbot softwareFrom $45 a month
Free planAndroidiOSWebAPI
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What both publish

FactCrispSmobi
HeadquartersNantes, FranceNew York, United States
IntegrationsThe integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira.The site lists Shopify, Klaviyo, Zapier, HubSpot, Segment, and webhooks as integrations.
ProductCrisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing.Smobi describes itself as an AI-powered customer engagement platform for branded, interactive RCS and SMS messaging, with SMS fallback.

Crisp plans

  • FreeFree
  • Mini$45 a month
  • Essentials$95 a month
  • Plus$295 a month
  • EnterprisePriced on request

Smobi plans

  • CustomPriced on request

Pick Crisp if…

Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.

Pick Smobi if…

Smobi suits brands looking to manage customer engagement and support through RCS and SMS. Its workflows, AI agents, and integrations may fit teams connecting messaging to a store, CRM, or contact list.

Charts they share