Crisp
8.1#1 in sms chatbot softwareFrom $45 a monthFree planAndroidiOSWebAPI
VisitCrisp vs Sarufi
What both publish
| Fact | Crisp | Sarufi |
|---|---|---|
| Free plan | Yes | Yes |
| Headquarters | Nantes, France | Dar es Salaam, Tanzania |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | Sarufi lists WhatsApp Business API and Meta Cloud API, Africa’s Talking and Beem for two-way SMS, USSD providers, REST APIs, and webhooks. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Sarufi helps teams build, test, and deploy AI-powered conversational agents to automate business processes. |
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Sarufi plans
- DeveloperFree
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.
Pick Sarufi if…
Sarufi suits teams building conversational agents for channels such as WhatsApp, SMS, and USSD. It is aimed at businesses and teams working with African languages and mobile-focused customer interactions.