Crisp
8.1#1 in sms chatbot softwareFrom $45 a monthFree planAndroidiOSWebAPI
VisitCrisp vs Go Help Desk
Go Help Desk
5.9#20 in customer support softwareWebAPISelf-hosted
VisitWhat both publish
| Fact | Crisp | Go Help Desk |
|---|---|---|
| Hosting | Crisp says messaging servers are hosted in the Netherlands, plugin servers in Germany, and its architecture and databases are replicated. | The product runs on the operator’s infrastructure, with PostgreSQL and a single Go binary, and can be deployed using Docker Compose. |
| Integrations | The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira. | The product supports SAML identity providers including Okta, Azure AD, and Google Workspace, plus SMTP email notifications and outbound webhooks. |
| Product | Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing. | Go Help Desk is an open-source ticket management system for staff to submit and track support requests and for teams to triage, respond to, and resolve them. |
Crisp plans
- FreeFree
- Mini$45 a month
- Essentials$95 a month
- Plus$295 a month
- EnterprisePriced on request
Go Help Desk plans
No prices published.
Pick Crisp if…
Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.
Pick Go Help Desk if…
You want what its maker publishes above — check its page for the details.