
Cresta
6.9#2 in agent assist softwareFrom $150,000 a yearWebAPIExtension
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| Fact | Cresta | ExecVision |
|---|---|---|
| Conversation analysis | Conversation Intelligence analyzes customer conversations to identify trends, behaviors, risk signals, and revenue opportunities. | The software ingests, analyzes, and transcribes voice and web conference interactions using AI, machine learning, and deep learning. |
| Founded | 2017 | 2015 |
| Headquarters | Palo Alto, California, USA | Arlington, Virginia, United States |
| Integrations | Cresta lists integrations including Five9, Salesforce, Amazon Connect, NICE, Genesys, Avaya, Twilio, Zendesk, ServiceNow, SharePoint, Databricks, AWS and Google Drive. | The integrations directory lists systems including Salesforce, HubSpot, Microsoft Dynamics, Zoom, Microsoft Teams, Five9, and RingCentral. |
| Product | Cresta combines AI Agents, real-time Agent Assist, Conversation Intelligence, and Agent Operations Center on one customer experience AI platform. | ExecVision is a conversation intelligence platform that analyzes customer conversations to surface insights and support behavior change. |
You want what its maker publishes above — check its page for the details.
ExecVision suits teams that review customer conversations for coaching, quality assurance, compliance, or sales workflows. Its mobile apps and Chrome extension support access to conversations on different platforms.