Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
VisitConvin vs SalesHood
What both publish
| Fact | Convin | SalesHood |
|---|---|---|
| Documentation and support | The official site lists [email protected] for help, while the opened pages did not reveal a Convin-specific public help center or detailed general product manual. | GetApp lists email/help-desk and 24/7 live-representative support plus live online, in-person, documentation, webinar and video training. |
| Founded | 2021 | 2013 |
| Headquarters | Bengaluru, Karnataka, India | San Francisco, California, United States |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Standard integrations include Salesforce, Box, Google Drive, Dropbox and SharePoint; the Chrome extension also connects Gmail and Salesforce opportunities. |
Convin plans
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
SalesHood plans
- Add On - Coaching and Content in Salesforce or Microsoft$10 a month
- Add On - Presentation Management$15 a month
- SalesHood$50 a month
- EssentialPriced on request
- ProPriced on request
- UnlimitedPriced on request
Pick Convin if…
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
Pick SalesHood if…
SalesHood may suit companies seeking sales content guidance, seller training, readiness measurement, and coaching. The Pro edition may be relevant for teams that want buyer collaboration through digital sales rooms and mutual action plans.