Convin
7.6#1 in call center speech analytics softwareFree planFree planAndroidiOSWebAPI
VisitConvin vs Infinity
What both publish
| Fact | Convin | Infinity |
|---|---|---|
| Company history | Four IIT-Delhi graduates founded Convin in 2021. | Infinity says it became a standalone company in 2011 after its call tracking solution was launched by marketing agency Jellyfish in 2010. |
| Founded | 2021 | 2011 |
| Headquarters | Bengaluru, Karnataka, India | Milton Keynes, Buckinghamshire, United Kingdom |
| Integrations | The integration directory organizes connections across CRM, CCaaS, dialer, messaging, analytics, ticketing, HR, and other categories, and names services such as Amazon Connect, Ameyo, Aircall, and Calendly. | Infinity supports more than 45 native integrations across advertising, analytics, business intelligence, CRM, conversion optimization, affiliate marketing, and tag management. |
Convin plans
- Quality Management SoftwareFree
- Customized plans for every businessPriced on request
Infinity plans
- Essentials$249 a month
- Pro$349 a month
- EnterprisePriced on request
Pick Convin if…
Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.
Pick Infinity if…
You want what its maker publishes above — check its page for the details.