Convin vs Fullcast Plan

Convin plans

• Quality Management SoftwareFree
• Customized plans for every businessPriced on request

Fullcast Plan plans

• ICM (Incentive & Commission Management)Priced on request
• Management (TQM)Priced on request
• Routing (Lead & Account Assignment)Priced on request

Pick Convin if…

Convin may suit contact center teams that need conversation recording, transcription, and quality scoring across multiple channels. Its deployment options and multilingual analysis may be relevant to organizations with varied infrastructure or language needs.

Pick Fullcast Plan if…

It may suit RevOps, Sales, and Finance teams planning territories, quotas, and forecasts, particularly large organizations and enterprise teams. The listed plans also cover routing and incentive and commission management.