ControlUp ONE
6.5#4 in digital experience monitoring softwareAndroidiOSWebAPI
VisitControlUp ONE vs TrueDEM
What both publish
| Fact | ControlUp ONE | TrueDEM |
|---|---|---|
| Founded | 2008 | 2007 |
| Headquarters | The company privacy policy lists ControlUp Technologies Ltd.'s main place of business in Rishon LeZion, Israel. | Vienna, Austria |
| Integrations | Documented integrations include Microsoft services, Citrix, Omnissa Horizon, and ServiceNow. | TrueDEM combines endpoint telemetry with Microsoft cloud-side metrics, including Call Quality Dashboard data. |
| Purpose | ControlUp ONE combines digital experience visibility and agentic AI to monitor and manage desktops and applications. | TrueDEM is a digital experience monitoring product that gives IT teams real-time visibility into employees’ Microsoft 365 and Teams experience from their devices through the network to Microsoft’s cloud. |
| Support | The site links to a support center, Knowledge Center, ControlUp Academy, and community resources. | The TrueDEM M365 plan lists Premium Support, and panagenda says its consultants work directly with development to resolve service requests. |
ControlUp ONE plans
- ControlUp ONEPriced on request
TrueDEM plans
- TrueDEM AdvancedPriced on request
- TrueDEM M365Priced on request
- TrueDEM Site MonitorPriced on request
Pick ControlUp ONE if…
ControlUp ONE is aimed at IT teams managing digital workspaces and endpoint operations. It may suit organizations that need endpoint and VDI monitoring alongside remediation and compliance tools.
Pick TrueDEM if…
TrueDEM suits IT teams responsible for Microsoft 365, Teams, endpoint, network, and virtual-desktop experience monitoring. It is also relevant to organizations needing synthetic site checks, configurable alerts, or exportable reporting.