Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
VisitConfluence vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Confluence | ProProfs Knowledge Base |
|---|---|---|
| AI capabilities | Rovo can turn content into timelines, charts, maps, slides, and prototypes | The platform includes AI Writer, AI Search, AI Article Translation, AI SEO Optimization, AI Step-by-Step Guide Creator, AI Article Suggestions and AI Insights & Reports. |
| Compliance | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in its compliance program. | The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws. |
| Content analytics | Premium Analytics provides deeper insights into team, site, space, and page use | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Confluence plans
- FreeFree
- Standard$5.42 a month
- Premium$10.44 a month
- EnterprisePriced on request
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick Confluence if…
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.