Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
VisitConfluence vs IT Glue
What both publish
| Fact | Confluence | IT Glue |
|---|---|---|
| Founded | 2002 | 2013 |
| Free plan | Yes | No |
| Headquarters | Sydney, Australia | Vancouver, British Columbia, Canada |
| Mobile | The Confluence Cloud mobile app syncs published work across smartphones, tablets, and desktop web. | The iOS and Android app lets users view and edit passwords and view configurations, locations, contacts, and flexible assets. |
| Purpose | Confluence is an organization’s single source of truth for knowledge management and project collaboration. | IT Glue is a structured IT documentation platform for IT service providers and IT teams. |
| SSO support | Yes | Yes |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | All IT Glue customers can access in-app technical support, and the maker provides a knowledge base and Kaseya University courses. |
Confluence plans
- FreeFree
- Standard$5.42 a month
- Premium$10.44 a month
- EnterprisePriced on request
IT Glue plans
- Basic$29 a month
- Select$38 a month
- Enterprise$44 a month
Pick Confluence if…
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
Pick IT Glue if…
IT service providers and IT teams that need structured documentation, linked records, and password management are the stated audience. It may suit organizations that want mobile access or integrations with PSA, RMM, and other platforms.