Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
VisitConfluence vs HelpCenter.io
HelpCenter.io
7.1#62 in knowledge base softwareFrom $29 a yearWebAPI
VisitWhat both publish
| Fact | Confluence | HelpCenter.io |
|---|---|---|
| Content analytics | Premium Analytics provides deeper insights into team, site, space, and page use | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | Growth and Catalyst include white-glove support, while Bootstrap lists standard support. |
| Version history | Yes | Yes |
Confluence plans
- FreeFree
- Standard$5.42 a month
- Premium$10.44 a month
- EnterprisePriced on request
HelpCenter.io plans
- Bootstrap$29 a year
- Growth$119 a year
- Catalyst$179 a year
Pick Confluence if…
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
Pick HelpCenter.io if…
You want what its maker publishes above — check its page for the details.