Confluence
9.0#1 in knowledge base softwareFrom $5.42 a monthFree planAndroidiOSWebSelf-hosted
VisitConfluence vs Ferndesk
What both publish
| Fact | Confluence | Ferndesk |
|---|---|---|
| Compliance | Atlassian lists SOC 2, SOC 3, PCI DSS, ISO/IEC 27001, ISO/IEC 27018, and GDPR in its compliance program. | Ferndesk states that it is not currently SOC 2 certified. |
| Content analytics | Premium Analytics provides deeper insights into team, site, space, and page use | Yes |
| Custom domain | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | Sydney, Australia | Dover, Delaware, United States |
| Publishing audience | both | both |
| SSO support | Yes | Yes |
| Support | Free includes Atlassian Community support, Standard provides regional business-hours support, Premium provides 24/7 critical-issue support, and Enterprise provides 24/7 support with a 30-minute critical-issue response time. | The Enterprise plan includes priority support and white-glove onboarding; its page also lists security questionnaire support. |
Confluence plans
- FreeFree
- Standard$5.42 a month
- Premium$10.44 a month
- EnterprisePriced on request
Ferndesk plans
- Pro$149 a month
- Enterprise$399 a month
- Early-stage Pro$75 a month
Pick Confluence if…
Confluence suits teams that need a shared place for documentation, project planning and collaborative work. It is particularly relevant for teams that use Jira or want pages, whiteboards and databases in the same workspace.
Pick Ferndesk if…
You want what its maker publishes above — check its page for the details.