
Condens
6.5#2 in user research repositories softwareFrom €165 a yearWebAPI
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| Fact | Condens | Great Question |
|---|---|---|
| Headquarters | Munich, Germany | Oakland, California, United States |
| Integrations | The site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens. | The integrations page lists Zoom, Salesforce, Slack, Figma, Google Workspace, Snowflake, Databricks, Qualtrics, Tremendous, an API, and MCP, among 20+ native integrations. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | The company says it completed a SOC 2 Type II examination, is built to be GDPR compliant, encrypts data in transit with TLS and at rest with AES-256, and hosts infrastructure on AWS in the US East region. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | Self-serve includes help center and email support listed as 24/6; Enterprise includes a Customer Success Manager and SLAs. |
Condens suits UX researchers and teams that need a searchable research repository, transcript analysis, and evidence-linked findings. Free access is available to aspiring researchers and people conducting research as part of education.
You want what its maker publishes above — check its page for the details.