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Condens vs Great Question

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Condens

6.5#2 in user research repositories softwareFrom €165 a year
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What both publish

FactCondensGreat Question
HeadquartersMunich, GermanyOakland, California, United States
IntegrationsThe site names Zoom, Google Drive, Typeform, Figma, Miro, Slack and Microsoft Teams among tools that can exchange data or insights with Condens.The integrations page lists Zoom, Salesforce, Slack, Figma, Google Workspace, Snowflake, Databricks, Qualtrics, Tremendous, an API, and MCP, among 20+ native integrations.
SecurityCondens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA.The company says it completed a SOC 2 Type II examination, is built to be GDPR compliant, encrypts data in transit with TLS and at rest with AES-256, and hosts infrastructure on AWS in the US East region.
SupportPricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise.Self-serve includes help center and email support listed as 24/6; Enterprise includes a Customer Success Manager and SLAs.

Condens plans

  • Lite€15 a month
  • Lite (annual)€165 a year
  • Business€500 a month
  • EnterprisePriced on request

Great Question plans

  • Self-serve$129 a month
  • Self-serve (annual)$1,290 a year
  • EnterprisePriced on request

Pick Condens if…

Condens suits UX researchers and teams that need a searchable research repository, transcript analysis, and evidence-linked findings. Free access is available to aspiring researchers and people conducting research as part of education.

Pick Great Question if…

You want what its maker publishes above — check its page for the details.

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