
Condens
6.5#2 in user research repositories softwareFrom €165 a yearWebAPI
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| Fact | Condens | Glean.ly |
|---|---|---|
| Headquarters | Munich, Germany | Farmborough, Bath, England, United Kingdom |
| Product | Condens is a UX research repository and AI analysis platform for bringing customer knowledge together and turning research into evidence-backed insights. | Glean.ly describes itself as a searchable research repository for sharing knowledge across an organisation. |
| Security | Condens states that it is SOC 2 Type 2 compliant and complies with GDPR, HIPAA, CCPA and APA. | The security page says data is encrypted in transit and at rest, with daily backups encrypted using AES-256. |
| Support | Pricing lists personal support for all three tiers, with self-serve onboarding for Lite, guided onboarding for Business and tailored onboarding for Enterprise. | The help center offers live chat, meeting booking, and a community Slack channel. |
Condens suits UX researchers and teams that need a searchable research repository, transcript analysis, and evidence-linked findings. Free access is available to aspiring researchers and people conducting research as part of education.
Glean.ly suits research teams that need to collect and connect qualitative and quantitative findings, then share reports with stakeholders. Its free plan may suit teams evaluating the repository, while the one-repository-per-email limit is worth considering.