CompassDocs
8.3#1 in hr knowledge base softwareFrom $8 a monthFree planWebAPILinuxmacOS
VisitCompassDocs vs HaloITSM
What both publish
| Fact | CompassDocs | HaloITSM |
|---|---|---|
| Integrations | The product lists a Claude connector, Microsoft 365 and Entra sync, Google Workspace directory sync, and notifications through Webex, Teams, Slack, email, or webhooks. | Halo advertises more than 200 native integrations, including Microsoft 365, Azure AD, Entra ID, Teams, Slack, Jira, Salesforce, monitoring and discovery tools. |
| Licence | The Community software is open source under the GNU Affero General Public License version 3.0. | Halo's terms grant a limited internal-use subscription and prohibit copying, reverse engineering, derivative works, sublicensing and source-code discovery, indicating proprietary software. |
| Purpose | CompassDocs is a self-hosted team knowledge base for writing, organizing, and searching SOPs, technical documentation, policies, and internal knowledge. | HaloITSM provides IT service management software for handling incidents, service requests, changes, problems, assets, and reporting. |
| REST API | The public REST API is under /api/v1, uses bearer personal-access tokens with read and write scopes, and limits users to 120 requests per minute. | The public REST API uses OAuth2, JSON payloads and bearer access tokens; the web application itself is driven by the API, and applications require a client ID and secret or redirect URI. |
CompassDocs plans
- CommunityFree
- Cloud$8 a month
- Enterprise$599 a year
- Enterprise dedicated support add-on$3,000 a year
HaloITSM plans
- HaloITSM public-sector listing£33 a month
- All-inclusive ITSM software (G2 listing)£40 a month
- HaloITSM£66 a month
- Halo all-in-one platform£69 a month
- Halo Enterprise Package—
Pick CompassDocs if…
It suits teams that want to host their own searchable knowledge base and manage document review and access by role. Organizations needing a managed cloud service should note that the listed Cloud plan has not launched.
Pick HaloITSM if…
HaloITSM suits IT teams managing service requests, incidents, changes, assets, and reporting. It is presented for organisations including public sector, education, financial services, and healthcare.