Commusoft
8.0#17 in field service management softwareAndroidiOSWebAPI
VisitCommusoft vs Zuper
What both publish
| Fact | Commusoft | Zuper |
|---|---|---|
| Company size | LinkedIn lists Commusoft as a privately held software-development company with 51–200 employees. | LinkedIn places Zuper in the 201–500 employee range and displays about 290 employees. |
| Customer portal | Customers can view job information, approve quotes and pay invoices through the customer-facing experience. | Customers can review jobs, assets, quotes and contracts through a portal and receive automated SMS or email alerts. |
| Headquarters | London, UK | Sammamish, Washington, United States |
| Integrations | Official integrations include QuickBooks Online, Xero, Stripe, Mailchimp, HubSpot, Gmail, Google Calendar, Outlook, GoCardless, Zapier, Sage, Pipedrive, FreeAgent and naturalForms. | Zuper advertises more than 60 integrations, including HubSpot, Salesforce, Zendesk, Zoho, QuickBooks, Xero, Stripe, Slack and SurveyMonkey. |
| Invoicing and payments | Yes | Invoices can be generated from approved estimates, with Stripe payments and synchronization to accounting systems. |
| Licence | Commusoft's terms describe the software as proprietary and provide customers a service licence rather than source-code ownership. | The reviewed documentation presents Zuper as a hosted commercial service and does not publish an open-source licence. |
| Limit: learning curve | Reviewers report that the large feature set and initial configuration can make onboarding and training difficult. | Reviewers report that advanced configuration, automation and backend customization can require substantial training and onboarding. |
| Mobile app | Technicians can access job details, forms and parts history through an offline-capable mobile app. | The mobile app lets field teams manage jobs, schedules, customer information, inventory, estimates, payments, and timekeeping. |
| Mobile platforms | both | both |
| Offline mode | Yes | Yes |
| Rating on Apple App Store | 4.5 out of 5 from 6 ratings | 4.2 out of 5 from 216 ratings for Zuper Pro |
| Rating on Capterra | 4.7 out of 5 from 212 reviews | 4.5 out of 5 from 56 reviews |
Commusoft plans
- Go Paperless—
- Customer Journey—
- Automation—
- Commusoft Jobs CorePriced on request
Zuper plans
- Zuper Connect$299 a month
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
Pick Commusoft if…
Commusoft may suit service businesses that need to manage recurring jobs, invoices, payments, and customer access. Its plan descriptions may help teams choose among job tracking, online booking, and high-volume scheduling needs.
Pick Zuper if…
You want what its maker publishes above — check its page for the details.