Comm100 Contact Center vs Zoom Contact Center

Comm100 Contact Center

7.7 #18 in Call Center Software

About Comm100 Contact Center

Zoom Contact Center

7.8 #10 in Call Center Software

About Zoom Contact Center
Comm100 Contact CenterZoom Contact Center
Free planNoNo
Free trialYesNo
Paid from$2.58/mo—
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, self-hosted, Web, Windows—
Free planNoNo
Outbound dialerYesYes
Inbound calling—Yes
IVR builder—Yes
Digital channel scope—omnichannel
Workforce management—Yes

Both are listed in Best Call Center Software, Best Contact Center Software. On Everything Xiaomi, Zoom Contact Center scores higher on our published basis.