Collections Cloud
6.9#1 in debt collection softwareFrom £39 a monthWebAPI
VisitCollections Cloud vs Credgenics
Credgenics
5.9#7 in debt collection softwareAndroidWebAPI
VisitWhat both publish
| Fact | Collections Cloud | Credgenics |
|---|---|---|
| AI | The FAQ says the platform offers AI case analysis and a voicebot, while pricing lists AI co-pilot assistance. | Its collections analytics use machine learning for risk segmentation, channel selection, borrower intent analysis, and performance tracking. |
| API | Advanced accounting integration through an API is included for BUSINESS and ENTERPRISE tiers; no public API reference or SDK is identified on the cited pages. | Credgenics publishes REST API documentation and describes API authentication using a token. |
| Founded | 2025 | 2018 |
| Headquarters | Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX, United Kingdom | Noida, India |
| Integrations | Named accounting integrations and partners include Xero, QuickBooks, Sage, IRIS, Caspio and Microsoft. | Credgenics provides REST APIs for integrating with its platform and documents loan, payment, customer, transaction, and webhook capabilities. |
| Support | Support is provided through a knowledge hub on every tier and by email at [email protected]. | The company lists personal onboarding and migration support and provides support contact details on its site. |
Collections Cloud plans
- Level 1 – BASIC£39 a month
- Level 2 – PLUS£99 a month
- Level 3 – BUSINESS£199 a month
- Level 4 – ENTERPRISEPriced on request
Credgenics plans
- Credgenics Collections PlatformPriced on request
Pick Collections Cloud if…
Collections Cloud suits UK sole traders, startups, growing businesses, and SMEs seeking credit control and debt recovery tools. Its case, workflow, credit-reporting, and escalation features may suit teams managing overdue accounts.
Pick Credgenics if…
Credgenics is aimed at financial institutions and collection agencies coordinating digital, field, tele-calling, and legal collection work. Its analytics and borrower communication options may suit teams managing varied repayment workflows.