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Cobrowse.io vs Viewabo

Cobrowse.io logo

Cobrowse.io

7.6#3 in video customer support softwareFrom $3 a month
AndroidiOSWebAPI
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Viewabo

6.8#10 in video customer support softwareFrom $79 a month
AndroidiOSWeb
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What both publish

FactCobrowse.ioViewabo
SecurityThe maker says it maintains an ISO 27001 security program and is SOC 2 Type 2 compliant, with an annual third-party audit.Viewabo says customer data is isolated in a multi-tenant cloud environment and encrypted at rest and in transit, with role-based and least-privilege access controls.

Cobrowse.io plans

  • Web co-browse$18 a month
  • Named agents — web and mobile apps$36 a year
  • Web and mobile co-browse$36 a month
  • Named agents — web$216 a year
  • CustomPriced on request

Viewabo plans

  • Starter$79 a month
  • Growth$199 a month
  • Scale$399 a month

Pick Cobrowse.io if…

Cobrowse.io suits customer-focused businesses that want agents to collaborate with customers in web or mobile applications. It also offers private cloud or on-premise deployment for customers that need those options.

Pick Viewabo if…

Viewabo suits teams supporting hardware, industrial equipment, medical and life science products, appliances, HVAC, plumbing, electrical, or solar businesses. It is designed for agents who need browser-based visual guidance without requiring a customer app.

Charts they share