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Cobrowse.io vs Univerx Co-browsing

Cobrowse.io logo

Cobrowse.io

7.6#3 in video customer support softwareFrom $18 a month
AndroidiOSWebAPI
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What both publish

FactCobrowse.ioUniverx Co-browsing
IntegrationsNamed integrations include Salesforce, Genesys, Zendesk, Talkdesk, Intercom and Freshworks.The pricing page includes integrations with an existing technology stack in every plan.
SecurityThe maker says it maintains an ISO 27001 security program and is SOC 2 Type 2 compliant, with an annual third-party audit.The site says video calls and co-browsing sessions are encrypted, customer data is not stored unnecessarily, and the service complies with GDPR and SOC 2 standards.

Cobrowse.io plans

  • Web co-browse$18 a month
  • Named agents — web and mobile apps$36 a month
  • Web and mobile co-browse$36 a month
  • Named agents — web$216 a year
  • CustomPriced on request

Univerx Co-browsing plans

  • CustomPriced on request
  • Custom pricingPriced on request

Pick Cobrowse.io if…

Cobrowse.io suits customer-focused businesses that want agents to collaborate with customers in web or mobile applications. It also offers private cloud or on-premise deployment for customers that need those options.

Pick Univerx Co-browsing if…

You want what its maker publishes above — check its page for the details.

Charts they share