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Cobalt vs Crisp

Cobalt logo

Cobalt

6.1#21 in sms chatbot softwareFrom $199 a month
WebAPI
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Crisp

8.1#1 in sms chatbot softwareFrom $45 a month
Free planAndroidiOSWebAPI
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What both publish

FactCobaltCrisp
APICobalt offers a documented REST API and webhooks for custom integrations and real-time event data.The REST API provides access and control over Crisp data such as conversations and contacts.
HeadquartersOrlando, Florida, United StatesNantes, France
IntegrationsListed integrations include Shopify, Recharge, Klaviyo, Mailchimp, HubSpot, Gorgias, Zendesk, Triple Whale, Yotpo, Zapier and Slack.The integrations directory includes CRM, CMS, marketing, messaging and teamwork integrations such as Salesforce, HubSpot, Shopify, Slack, WhatsApp and Jira.
ProductCobalt is an AI-native messaging platform for iMessage, SMS, MMS and RCS.Crisp describes itself as an AI customer support platform with an all-in-one omnichannel inbox, AI agents and flat pricing.

Cobalt plans

  • Growth$199 a month
  • Pro$499 a month
  • Enterprise$999 a month

Crisp plans

  • FreeFree
  • Mini$45 a month
  • Essentials$95 a month
  • Plus$295 a month
  • EnterprisePriced on request

Pick Cobalt if…

Cobalt suits ecommerce, service, appointment, and support businesses, plus agencies and enterprise teams. It is intended for organizations using conversational campaigns and automated messaging flows.

Pick Crisp if…

Crisp suits customer support, inbound sales, and marketing teams that want a shared inbox and AI tools. The free plan may work for teams with two seats and limited customer profiles.

Charts they share