CMTS
5.3#24 in workplace investigation softwareWebSelf-hosted
VisitCMTS vs FocusOSHR
What both publish
| Fact | CMTS | FocusOSHR |
|---|---|---|
| Access controls | Administrators can restrict access to sensitive data and individual cases by user, role, or workflow stage. | The site describes role-based access with admin and reviewer roles, protected routes, and row-level security. |
| Case management | It centralizes case intake, task management, document storage, history, and updates. | Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection. |
| Compliance | The security page states CMTS is FedRAMP Moderate Baseline certified and GovRAMP Moderate authorized, and says WingSwept is SOC 2 Type II compliant. | The site says its infrastructure and processes are aligned with SOC 2 Type II Trust Service Criteria and describes GDPR compliance; it also clarifies FocusOSHR is not a HIPAA covered entity. |
| Intended users | The vendor describes CMTS for investigative agencies and lists Inspectors General, ombudsman offices, civil rights and ethics commissions, equal opportunity, lottery, human resources, insider threat, and incident response teams among its audiences. | The pricing page presents plans for solo practitioners, growing HR teams, and teams or departments. |
| Purpose | CMTS is an investigative case management platform for managing investigations, compliance, and complaints. | FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement. |
| Security | The vendor says CMTS is hosted in a FedRAMP-certified AWS environment and encrypts data at rest and in transit. | The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies. |
| Support | The help desk handles questions, general support, and enhancement requests by phone or web form; the vendor says a support contract is not mandatory but recommends one for upgrades and technical support. | Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional. |
CMTS plans
- CMTSPriced on request
FocusOSHR plans
- FreeFree
- Starter$29 a month
- Professional$79 a month
- Enterprise$249 a month
Pick CMTS if…
CMTS is aimed at investigative agencies, including inspectors general, ombudsman offices, civil rights and ethics commissions, and incident response teams. It may suit organizations that need configurable case workflows and controlled access to sensitive records.
Pick FocusOSHR if…
FocusOSHR suits solo practitioners, growing HR teams, and teams or departments managing employee relations cases and investigations. Enterprise is the tier with SSO/SAML, SCIM, payroll and benefits integrations, and a dedicated success manager.