CMTS
5.3#24 in workplace investigation softwareWebSelf-hosted
VisitCMTS vs Donesafe
What both publish
| Fact | CMTS | Donesafe |
|---|---|---|
| Headquarters | Garner, North Carolina, United States | Sydney, New South Wales, Australia |
| Integrations | CMTS can be linked to an organization’s email server for automated case assignment, status, and closure notifications. | Donesafe offers integrations with major ERP, HR, and payroll systems, direct links to regulators and insurance providers, and a RESTful API. |
| Intended users | The vendor describes CMTS for investigative agencies and lists Inspectors General, ombudsman offices, civil rights and ethics commissions, equal opportunity, lottery, human resources, insider threat, and incident response teams among its audiences. | The company describes Donesafe as serving organizations across industries, including construction, manufacturing, healthcare, and government. |
| Reporting | CMTS supports customizable reports, exports, filters, scheduled reporting, and historical trend analysis. | The platform includes custom dashboards, data analytics, and reporting. |
| Security | The vendor says CMTS is hosted in a FedRAMP-certified AWS environment and encrypts data at rest and in transit. | The company says Donesafe meets ISO 27001 standards and uses encryption, data sovereignty controls, physical firewalls, and server hardening. |
| Support | The help desk handles questions, general support, and enhancement requests by phone or web form; the vendor says a support contract is not mandatory but recommends one for upgrades and technical support. | Support options include implementation, data reporting, training, integrations, project management, and account management. |
CMTS plans
- CMTSPriced on request
Donesafe plans
- Custom pricingPriced on request
Pick CMTS if…
CMTS is aimed at investigative agencies, including inspectors general, ombudsman offices, civil rights and ethics commissions, and incident response teams. It may suit organizations that need configurable case workflows and controlled access to sensitive records.
Pick Donesafe if…
Donesafe suits organizations managing EHSQ work across areas such as construction, manufacturing, healthcare, and government. It may also fit teams that need configurable modules and offline mobile recording.