CloudCall
6.8#20 in voicemail drop softwareFrom $20 a monthAndroidiOSWebExtension
VisitCloudCall vs Freshsales
Freshsales
9.1#5 in crm softwareFrom $108 a yearFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | CloudCall | Freshsales |
|---|---|---|
| Founded | 2012 | 2010 |
| Free plan | No | Yes |
| Paid from | 15 | 9 |
| Product | CloudCall is a unified communications platform that captures calls and other communications and saves them into CRM records. | Freshsales is an easy-to-use, AI-powered customer relationship management software solution built by Freshworks. |
| Security | CloudCall states it is ISO/IEC 27001 certified and describes security protocols to safeguard business and customer data. | Freshworks’ Trust Center lists ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 3, SOC 2 Type 2, and other compliance materials. |
| Support | CloudCall support is reachable by ticket, email or phone, with regional weekday support hours published for Australia, UK/EMA and US/Canada. | Freshsales support documentation includes integration guides for QuickBooks, Xero, Google contacts, SMS, Jira, Shopify, Microsoft Teams, WooCommerce, and Freshworks products. |
CloudCall plans
- o1 Starter$20 a month
- o1 Pro$33 a month
- o1 Advanced$45 a month
Freshsales plans
- FreeFree
- Growth$108 a year
- Pro$468 a year
- Enterprise$708 a year
Pick CloudCall if…
CloudCall suits staffing and recruiting businesses that use a CRM and want calls and communications captured in CRM records. Its device apps and Chrome extension support teams working across the listed platforms.
Pick Freshsales if…
Freshsales may suit sales teams that need lead tracking, customer communications, and deal pipeline management. Its mobile apps include offline tools for working away from a connection.