Cloud IVR
6.3#6 in interactive voice response softwareFrom €99.99 a yearWeb
VisitCloud IVR vs Wazo Platform
Wazo Platform
7.5#4 in voice apisFree planFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Cloud IVR | Wazo Platform |
|---|---|---|
| Call routing | Users can configure departments and redirect incoming calls. | custom |
| Purpose | Cloud IVR is an interactive voice response service that handles caller voice or keypad input, routes calls, and can collect voice messages. | Wazo Platform is an open-source project for building carrier-grade programmable IP communication infrastructures. |
| Support | The terms list [email protected] for technical support requests. | Wazo Platform is community supported through Mattermost, its forum, and JIRA bug tracking. |
Cloud IVR plans
- Starter€99.99 a year
- Pro€499.99 a year
- EnterprisePriced on request
Wazo Platform plans
- Wazo PlatformFree
Pick Cloud IVR if…
Cloud IVR may suit people who need to route incoming calls or collect voice messages through a web-configured system. It is intended for people at least 18 years old.
Pick Wazo Platform if…
Wazo Platform suits developers building communications infrastructure to fit business and technical requirements. Its self-hosted deployment and telecom components may appeal to teams able to manage installation and configuration.