ClientSmart
5.9#13 in mystery shopping softwareFrom $400 a monthWeb
VisitClientSmart vs Hyperspace
Hyperspace
7.4#2 in mystery shopping softwareFrom €55 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | ClientSmart | Hyperspace |
|---|---|---|
| Purpose | ClientSmart lets mystery shopping companies schedule shoppers, capture evaluations, and deliver branded reports from one platform. | The software supports mystery shopping programmes with shopper briefings, scheduling, mobile capture, media and analytics for tracking customer experience across locations and channels. |
ClientSmart plans
- Per-shop fees (over 25,000 shops)$1.50 a month
- Per-shop fees (15,001–25,000 shops)$2 a month
- Per-shop fees (10,001–15,000 shops)$2.50 a month
- Per-shop fees (5,001–10,000 shops)$3 a month
- Per-shop fees (1,001–5,000 shops)$3.50 a month
- Per-shop fees (501–1,000 shops)$4 a month
Hyperspace plans
- Economy€55 a month
- Business€329 a month
- Enterprise€549 a month
- hyperspace Franchise Manager (Enterprise Edition, own-server purchase)€33,333, paid once
- hyperspace Franchise Manager Enterprise Edition purchase€33,333, paid once
Pick ClientSmart if…
ClientSmart is aimed at mystery shopping companies that coordinate shopper networks, schedule evaluations and prepare client reporting. It may also suit teams that need imports, shopper payment calculations and evidence storage in one platform.
Pick Hyperspace if…
Hyperspace is presented for franchisors and multi-site businesses, including hospitality, retail, bakeries, and service companies. It suits teams that need mobile checks, shopper scheduling, and location-level experience tracking.