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CivicTrack vs Parthenon

Parthenon

7.6#2 in public sector crm softwareFrom $19 a month
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What both publish

FactCivicTrackParthenon
IntegrationsCivicTrack says it can connect with existing systems, including popular CRMs, email systems, and data management tools; it does not name specific products on this page.Nexus integrates with Outlook through a Microsoft 365-approved add-in.
SecurityThe security page states that CivicTrack uses encryption in transit and at rest, multi-factor authentication, proactive monitoring, and role-based access controls.Parthenon says it is SOC 2 Type 2 certified and directs customers to its trust center.

CivicTrack plans

  • Essential$39 a month
  • Professional$49 a month
  • Premium$74 a month

Parthenon plans

  • Reach 1k$19 a month
  • Reach 2.5k$45 a month
  • Reach 5k$99 a month
  • Reach 10k$135 a month
  • Reach 15k$219 a month
  • Reach 20k$285 a month

Pick CivicTrack if…

It is aimed at elected officials, city leaders, municipal teams, and nonprofit organizations handling constituent or resident requests. Organizations needing cloud or on-premise deployment can choose between those options.

Pick Parthenon if…

Parthenon is aimed at elected officials and public bodies handling constituent records, casework, and outreach. Its listed customer groups include councils, commissions, school boards, legislatures, and Congress.

Charts they share