
CivicTrack
5.8#14 in public sector crm softwareFrom $39 a monthWeb
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| Fact | CivicTrack | Parthenon |
|---|---|---|
| Integrations | CivicTrack says it can connect with existing systems, including popular CRMs, email systems, and data management tools; it does not name specific products on this page. | Nexus integrates with Outlook through a Microsoft 365-approved add-in. |
| Security | The security page states that CivicTrack uses encryption in transit and at rest, multi-factor authentication, proactive monitoring, and role-based access controls. | Parthenon says it is SOC 2 Type 2 certified and directs customers to its trust center. |
It is aimed at elected officials, city leaders, municipal teams, and nonprofit organizations handling constituent or resident requests. Organizations needing cloud or on-premise deployment can choose between those options.
Parthenon is aimed at elected officials and public bodies handling constituent records, casework, and outreach. Its listed customer groups include councils, commissions, school boards, legislatures, and Congress.