CivicTrack
5.8#14 in public sector crm softwareFrom $39 a monthWeb
VisitCivicTrack vs eCasework
What both publish
| Fact | CivicTrack | eCasework |
|---|---|---|
| Case management | The case management tools centralize constituent requests, interaction histories, updates, and team follow-up. | Users can record, assign, update, complete and reopen constituent cases, with due dates and case histories. |
| Purpose | CivicTrack describes its platform as managing community requests from intake through resolution for elected officials, municipalities, and nonprofits. | eCasework is case management and CRM software for councillors, MLAs, AMs, MPs, MSPs and unions. |
CivicTrack plans
- Essential$39 a month
- Professional$49 a month
- Premium$74 a month
eCasework plans
- G-Cloud eCasework SaaS£100 a year
- Individuals£100 a year
- TeamsPriced on request
Pick CivicTrack if…
It is aimed at elected officials, city leaders, municipal teams, and nonprofit organizations handling constituent or resident requests. Organizations needing cloud or on-premise deployment can choose between those options.
Pick eCasework if…
eCasework suits elected representatives and unions that need to manage constituent cases, contacts, correspondence, and deadlines. Individuals and teams can choose plans with different caseworker arrangements.