CivicPlus Utility Billing
6.9#1 in municipal softwareAndroidiOSWebAPI
Visit| Fact | CivicPlus Utility Billing | SeeClickFix 311 CRM |
|---|---|---|
| Company history | CivicPlus says it was officially founded in 1998 and is headquartered at 302 South 4th Street, Suite 500, Manhattan, Kansas 66502. | CivicPlus says it acquired SeeClickFix in 2020 and added it to its local government product suite. |
| Founded | 1998 | 1998 |
| Headquarters | Manhattan, Kansas, United States | Manhattan, Kansas, United States |
| Integrations | The product connects with supported ERP systems, GIS platforms, metering technologies, payment processing providers, and CivicPlus Asset Management. | CivicPlus describes more than 20 API-driven integrations, including systems for asset management, code enforcement, GIS, and customer service. |
| Purpose | CivicPlus Utility Billing is a cloud-based system for local governments to manage utility billing, payments, account information, and field operations. | SeeClickFix 311 CRM helps local governments manage, respond to, and resolve resident service requests and inquiries. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews for CivicPlus Utility Billing. | 4.4 out of 5 from 46 reviews |
| Rating on G2 | 4.4 out of 5 from 31 reviews for CivicPlus overall; CivicPlus Utility Billing has 0 listed G2 reviews. | No published SeeClickFix C11 CRM reviews or aggregate rating were shown on the product profile. |
It suits local governments, including small and midsized governments and teams with limited resources. It is relevant to utility providers that need billing and field-service workflows for municipal services.
SeeClickFix 311 CRM suits municipal teams that need to receive, route, and track resident service requests across multiple channels. Its communication features also suit teams that want residents to follow request progress.