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CivicPlus Utility Billing vs SeeClickFix 311 CRM

What both publish

FactCivicPlus Utility BillingSeeClickFix 311 CRM
Company historyCivicPlus says it was officially founded in 1998 and is headquartered at 302 South 4th Street, Suite 500, Manhattan, Kansas 66502.CivicPlus says it acquired SeeClickFix in 2020 and added it to its local government product suite.
Founded19981998
HeadquartersManhattan, Kansas, United StatesManhattan, Kansas, United States
IntegrationsThe product connects with supported ERP systems, GIS platforms, metering technologies, payment processing providers, and CivicPlus Asset Management.CivicPlus describes more than 20 API-driven integrations, including systems for asset management, code enforcement, GIS, and customer service.
PurposeCivicPlus Utility Billing is a cloud-based system for local governments to manage utility billing, payments, account information, and field operations.SeeClickFix 311 CRM helps local governments manage, respond to, and resolve resident service requests and inquiries.
Rating on Capterra0.0 out of 5 from 0 reviews for CivicPlus Utility Billing.4.4 out of 5 from 46 reviews
Rating on G24.4 out of 5 from 31 reviews for CivicPlus overall; CivicPlus Utility Billing has 0 listed G2 reviews.No published SeeClickFix C11 CRM reviews or aggregate rating were shown on the product profile.

CivicPlus Utility Billing plans

  • CivicPlus Utility BillingPriced on request
  • Utility BillingPriced on request

SeeClickFix 311 CRM plans

  • SeeClickFix 311 CRMPriced on request

Pick CivicPlus Utility Billing if…

It suits local governments, including small and midsized governments and teams with limited resources. It is relevant to utility providers that need billing and field-service workflows for municipal services.

Pick SeeClickFix 311 CRM if…

SeeClickFix 311 CRM suits municipal teams that need to receive, route, and track resident service requests across multiple channels. Its communication features also suit teams that want residents to follow request progress.

Charts they share