Churnkey
6.4#4 in proactive customer retention softwareFrom $250 a monthWebAPI
VisitChurnkey vs Retain
What both publish
| Fact | Churnkey | Retain |
|---|---|---|
| Company | Churnkey, Inc. lists Charleston, South Carolina as its headquarters and 2020 as its founding year. | Retain is operated by Gaviro Tecnologia LTDA, a company incorporated in Brazil and trading as Retain. |
| Integrations | Listed integrations include Stripe, Chargebee, Braintree, Paddle, Maxio, Slack, Churnkey APIs, and webhooks. | Retain can receive product events through its SDK or API, forward events from PostHog, read subscription data from Stripe or Polar, and send configured alerts to Slack or Discord. |
| Security | Churnkey states it is SOC 2 Type I certified, GDPR compliant, conducts regular penetration tests, and avoids storing PII when possible. | Retain says data is encrypted in transit with TLS, passwords are hashed, production access is restricted and authenticated, and workspace data access is scoped; it does not currently hold SOC 2 or ISO 27001 certification. |
Churnkey plans
- Starter$250 a month
- CorePriced on request
- EnterprisePriced on request
- IntelligencePriced on request
Retain plans
- Pro$79 a month
- Growth$199 a month
- Scale$449 a month
- EnterprisePriced on request
Pick Churnkey if…
Churnkey suits subscription companies seeking tools for cancellation flows, failed-payment recovery, or churn analysis. Listed use cases include SaaS, memberships, nonprofits, news and media, and streaming.
Pick Retain if…
Retain is aimed at B2B SaaS teams past product-market fit with high-value customers and lean customer success or account management staffing. It may suit teams that want daily health scores, churn alerts, and retention analysis.