Churn Buster
7.5#2 in customer retention softwareFrom $269 a monthFree planWebAPI
VisitChurn Buster vs LoyaltyLion
LoyaltyLion
8.1#1 in loyalty program softwareFrom $199 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | Churn Buster | LoyaltyLion |
|---|---|---|
| Company history | Andrew Culver founded Churn Buster in 2013, and Matt Goldman, Ken Johnson and Joelle Goldman acquired it in 2015. | LoyaltyLion says it was founded in 2012 and launched what it calls the first modern Shopify loyalty platform in 2013. |
| Company size | LinkedIn lists Churn Buster as a privately held software company with 11–50 employees. | LinkedIn places LoyaltyLion in the 51–200 employee size range. |
| Documentation and support | Paid onboarding takes about an hour and includes campaign tuning and account reviews; support is offered by email, chat and video calls. | The help center contains sections for setup, program building, campaigns, loyalty pages, email, integrations, management, developers, billing and best practices. |
| Founded | 2013 | 2012 |
| Headquarters | San Diego, California, United States | London, United Kingdom |
| Integrations | Documented integrations include Stripe, Braintree, Recharge, Loop, Skio, Stay.ai, Ordergroove, Smartrr, Seal, Rivo, Awtomic, Inveterate, Checkout Champ, Subbly, Conjured, Orb, Prive/Recurly and Shopify through a custom app. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Rating on G2 | 4.3 out of 5 from 3 reviews | 4.6 out of 5 from 625 reviews |
| Rating on TrustRadius | 0 out of 10 from 0 reviews | 2 out of 10 from 3 reviews and ratings |
| Security | The company says sensitive payment-method data is not handled or stored on its servers and that traffic is encrypted in transit while data stores are encrypted at rest. | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. |
Churn Buster plans
- MeasureFree
- Dunning Only$269 a month
- Dunning or Cancel Flows$269 a month
- Cancel Flows Only$269 a month
- Dunning & Cancel Flows$430 a month
- Complete Retention Solution$430 a month
LoyaltyLion plans
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
Pick Churn Buster if…
You want what its maker publishes above — check its page for the details.
Pick LoyaltyLion if…
LoyaltyLion suits Shopify merchants looking to reward customer actions with points, perks, or VIP tiers. Its API and integrations may suit brands that want to customize loyalty experiences or connect them with other platforms.