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Checkbox Voice of Customer vs SegmentOS

SegmentOS

6.6#21 in market research softwareFrom $29 a month
Free planWeb
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What both publish

FactCheckbox Voice of CustomerSegmentOS
AnalyticsIts analytics include NPS, customer-satisfaction and loyalty measures plus predictive analysis and sentiment monitoring.Results update as responses arrive and include per-question charts, loyalty score breakdowns, and a respondent table.
HeadquartersSan Francisco, California, United StatesMexico City, Mexico
PurposeCheckbox VoC software collects and analyzes customer feedback to help organizations understand needs, improve customer experience, and map customer journeys.SegmentOS describes itself as a survey platform built specifically for market research.

Checkbox Voice of Customer plans

  • Solo$30 a month
  • Team$100 a month
  • Business$1,800 a year
  • EnterprisePriced on request
  • On-PremisesPriced on request

SegmentOS plans

  • FreeFree
  • Premium$29 a month
  • Pro$79 a month

Pick Checkbox Voice of Customer if…

You want what its maker publishes above — check its page for the details.

Pick SegmentOS if…

SegmentOS suits teams conducting market research with templates, branching surveys, and live result analysis. The Free plan may fit small studies using an existing audience; teams needing panel access can consider Pro.

Charts they share