Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Ticksy
What both publish
| Fact | Chatwoot | Ticksy |
|---|---|---|
| Free plan | Yes | No |
| Included agent seats | 2 | 1 |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Ticksy describes itself as a help desk for customers, Envato authors, freelancers, business owners and educators. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | Ticksy lists a support site and phone number +1-208-481-8061. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Ticksy plans
- Single Support Agent$9 a month
- 1-3 Support Agents$15 a month
- 4-9 Support Agents$49 a month
- 10+ Support Agents$149 a month
- 14-day trial$1, paid once
- Single Support Agent — annual$8.30 a year
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Ticksy if…
You want what its maker publishes above — check its page for the details.