
Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | Chatwoot | Teamwork Desk |
|---|---|---|
| Founded | 2016 | 2007 |
| Free plan | Yes | No |
| Included agent seats | 2 | 10 |
| Paid from | 19 | 9.5 |
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Teamwork Desk suits support teams wanting shared inbox and ticket tools with options from 10 agents to unlimited agents. Organizations needing HIPAA verification can consider its Enterprise plan.