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Chatwoot vs Teamwork Desk

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatwootTeamwork Desk
Founded20162007
Free planYesNo
Included agent seats210
Paid from199.5

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Teamwork Desk plans

  • Starter$9.50 a month
  • Pro—
  • Premium—
  • Enterprise—

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick Teamwork Desk if…

Teamwork Desk suits support teams wanting shared inbox and ticket tools with options from 10 agents to unlimited agents. Organizations needing HIPAA verification can consider its Enterprise plan.

Charts they share