Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Sentinel Live Chat
Sentinel Live Chat
5.8#92 in live chat softwareWeb
VisitWhat both publish
| Fact | Chatwoot | Sentinel Live Chat |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Free plan | Yes | No |
| Included agent seats | 2 | 3 |
| Live agent chat | Yes | Yes |
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Sentinel Live Chat is a customizable website chat widget connected to Sentinel’s shared inbox, contact history, and AI workflows. |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Sentinel Live Chat plans
- EnterprisePriced on request
- GrowthPriced on request
- StarterPriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Sentinel Live Chat if…
You want what its maker publishes above — check its page for the details.