Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs ProProfs Help Desk
ProProfs Help Desk
6.9#45 in help desk softwareFrom $29.99 a monthFree planAPI
VisitWhat both publish
| Fact | Chatwoot | ProProfs Help Desk |
|---|---|---|
| Free plan | Yes | Yes |
| Included agent seats | 2 | 1 |
| Paid from | 19 | 23.88 |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
ProProfs Help Desk plans
- Free PlanFree
- Essentials$29.99 a month
- Business$29.99 a month
- Business Complete Elite$179.97 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick ProProfs Help Desk if…
It suits support teams that want a shared inbox, automated ticket handling, and a customer portal. The free plan is listed for a single agent, while paid plans offer different seat and ticket allowances.