Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs OpenSupports
OpenSupports
6.3#77 in help desk softwareFree planFree planWebAPISelf-hosted
VisitWhat both publish
| Fact | Chatwoot | OpenSupports |
|---|---|---|
| Free plan | Yes | Yes |
| Knowledge base | Chatwoot provides customizable help-center portals, multiple portals for different brands or products, multilingual content, and AI-powered search. | The system lets teams write articles for FAQs and how-to guides. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
OpenSupports plans
- Self-hostedFree
- CustomPriced on request
- ManagedPriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick OpenSupports if…
You want what its maker publishes above — check its page for the details.