Chatwoot vs ManageEngine SupportCenter Plus

Chatwoot

9.0 #2 in Help desk software

About Chatwoot

ManageEngine SupportCenter Plus

8.0 #11 in Help desk software

About ManageEngine SupportCenter Plus
ChatwootManageEngine SupportCenter Plus
Free planYesYes
Free trialYesNo
Paid from$19/mo$100/mo
Open sourceYesNo
PlatformsAndroid, api, iOS, Linux, self-hosted, Webapi
Free planYesYes
Paid fromFree$100/user/mo
SLA managementYesYes
Help centerYesYes
API accessYesYes
Included agent seats25
Ticket automation—Yes
Customer portal—Yes

Both are listed in Best Help Desk Software. On Everything Xiaomi, Chatwoot scores higher on our published basis.