Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Helpy
What both publish
| Fact | Chatwoot | Helpy |
|---|---|---|
| Product | Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base. | Helpy is a customer support platform designed for organizations that want control over customer data. |
| Support | Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours. | Helpy provides a support knowledgebase and support by email or chat. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Helpy plans
- Self Hosted$40 a month
- EssentialPriced on request
- Essential—
- BasicPriced on request
- Basic—
- EnterprisePriced on request
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Helpy if…
You want what its maker publishes above — check its page for the details.