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Chatwoot vs HelpDesk

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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HelpDesk logo

HelpDesk

7.8#21 in help desk softwareFrom $19 a month
WebAPImacOSWindows
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What both publish

FactChatwootHelpDesk
Founded20162002
Free planYesNo
Paid from1919

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

HelpDesk plans

  • Essential$19 a month
  • Growth$79 a month
  • EnterprisePriced on request

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick HelpDesk if…

You want what its maker publishes above — check its page for the details.

Charts they share