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Chatwoot vs Frappe Helpdesk

Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactChatwootFrappe Helpdesk
Founded20162008
Free planYesYes

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Frappe Helpdesk plans

  • Self-host—
  • Sites$5 a month
  • Servers — first tier$20 a month
  • Servers — second tier$60 a month

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Pick Frappe Helpdesk if…

You want what its maker publishes above — check its page for the details.

Charts they share