Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Formilla
What both publish
| Fact | Chatwoot | Formilla |
|---|---|---|
| Chat channels | omnichannel | website |
| Founded | 2016 | 2011 |
| Free plan | Yes | Yes |
| Included agent seats | 2 | 1 |
| Listed integrations | 15 | 1000 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Formilla plans
- Standard—
- Premium$13.99 a month
- Professional$39.99 a month
- Enterprise$299.99 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Formilla if…
Formilla suits businesses that want to offer website visitors live-agent chat or chatbot support. It may fit teams choosing capacity based on the number of chat agents and websites they need to cover.