Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Deskero
What both publish
| Fact | Chatwoot | Deskero |
|---|---|---|
| Founded | 2016 | 2012 |
| Free plan | Yes | Yes |
| Included agent seats | 2 | 1 |
| Knowledge base | Chatwoot provides customizable help-center portals, multiple portals for different brands or products, multilingual content, and AI-powered search. | Customers can use a searchable knowledge base, and agents can create articles from ticket replies with suggested related content. |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Deskero plans
- StartFree
- Grow$12 a month
- Business$30 a month
- Premium$120 a month
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Deskero if…
The free Start tier may suit a small support operation that needs one agent and unlimited customers. Teams needing more agents or features such as multi-channel support can consider the paid tiers.